Fully remote Medical Billing team lead

Job Title: Remote Medical Billing Team Lead (Tebra or Prompt Platforms) Company: PhysicalTherapyBilling.com (PTB) Location: Fully Remote Schedule: Full-Time (40 hours per week) Start Date: November 2025 About Us At PhysicalTherapyBilling.com (PTB), we help outpatient therapy clinics thrive—not just survive. Our team delivers accurate, transparent, and timely billing solutions that keep clinics profitable and patients’ care uninterrupted. We value clarity, accountability, and long-term relationships—with our clients and our team members alike. Position Summary The Medical Billing Team Lead oversees a remote team of billing representatives and pod managers working within the TEBRA OR PROMPT EMR systems. You’ll provide hands-on leadership, training, and support to ensure claims are submitted correctly, payments posted timely, and denials worked efficiently. This role combines daily oversight with active client management as a working lead. Key Responsibilities • Train and mentor billing representatives on workflows. • Monitor daily task completion for accuracy and timeliness. • Conduct weekly account review meetings with each pod manager. • Join a weekly leadership meeting with the Onshore Team Lead. • Serve as first-line support for pod manager questions and escalate as needed. • Manage your own client accounts as a working pod manager. • Track and report performance metrics for your team. Performance Metrics • Number of weekly account reviews completed. • Monthly AR reports generated. • Total claims billed and payments posted by the Tebra Team. • AR percentage over 90 days maintained at or below benchmarks. Qualifications • 2+ years of medical billing experience (PT or outpatient preferred). • STRONG FAMILIARITY with Tebra (Kareo) or PROMPT EMR systems. • Knowledge of claim submission, ERA posting, denials, and AR workflows. • Excellent communication, leadership, and organizational skills. • Able to manage multiple accounts and priorities remotely. • Proficiency in Google Workspace and video communication tools. Benefits • Full-time (40 hrs/week) • 10 days PTO annually • Standard paid holidays observed (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) • Opportunities for growth within the PTB team Job Type: Full-time Pay: $23.04 - $27.75 per hour Expected hours: 40 per week Benefits: • Paid time off Experience: • Team Lead Medical Billing: 2 years (Preferred) Work Location: Remote