**Finnish Speaking Airline Customer Service Agent – Join blithequark's Enthusiastic Team and Deliver Exceptional Customer Experiences**

Remote Full-time
Are you a Finnish speaker passionate about providing top-notch customer service in the airline industry? Do you thrive in fast-paced environments and enjoy helping others? If so, we invite you to join blithequark's dynamic team as a Finnish Speaking Airline Customer Service Agent. In this role, you will be the face of our airline, ensuring that every Finnish-speaking customer has a seamless and enjoyable experience. **About blithequark** blithequark is a leading airline that prides itself on delivering exceptional customer experiences. Our team is dedicated to providing top-notch service, and we're looking for like-minded individuals to join our ranks. As a Finnish Speaking Airline Customer Service Agent, you will be part of a vibrant team that is passionate about making a difference in the lives of our customers. **Responsibilities** As a Finnish Speaking Airline Customer Service Agent, you will be responsible for: * Offering outstanding customer support to Finnish-speaking airline customers through phone, email, and chat. * Assisting customers with inquiries regarding flight bookings, cancellations, and changes. * Effectively resolving customer complaints and ensuring a positive experience. * Providing accurate information on airline policies, services, and promotions. * Documenting customer interactions meticulously and maintaining thorough records. * Collaborating with team members to meet performance goals and enhance customer satisfaction. * Staying updated with industry changes and airline information to provide informed assistance. **Requirements** To succeed in this role, you will need: * Fluent in Finnish (native proficiency) and proficient in English; knowledge of additional languages is a bonus. * Previous experience in customer service, ideally in the airline or travel sector. * Strong communication skills, both verbal and written. * Ability to handle customer inquiries and resolve issues with professionalism and empathy. * Familiarity with customer service software and tools (e.g., CRM systems) is advantageous. * Willingness to work in a remote capacity and adapt to a flexible schedule. * Excellent problem-solving skills with a commitment to customer satisfaction. **Benefits** As a Finnish Speaking Airline Customer Service Agent at blithequark, you can expect: * Private Health Insurance * Training & Development opportunities to enhance your skills and career growth * Performance Bonus for outstanding performance * 2 Extra Salaries Per Year to reward your hard work * Fully Paid Training to ensure you're equipped with the knowledge and skills needed to succeed * Great Salary to reflect your value to the team * Fully Paid Relocation Package (flight, transfer, and hotel for the first 2 weeks) to support your transition to our team **What We Offer** At blithequark, we're committed to creating a work environment that is supportive, inclusive, and empowering. As a Finnish Speaking Airline Customer Service Agent, you can expect: * A dynamic and enthusiastic team that is passionate about delivering exceptional customer experiences * Opportunities for career growth and professional development * A comprehensive training program to ensure you're equipped with the knowledge and skills needed to succeed * A flexible schedule that allows you to balance your work and personal life * A fully remote work environment that offers the flexibility and autonomy you need to thrive **How to Apply** If you're a Finnish speaker with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Join Our Team** At blithequark, we're committed to creating a team that is diverse, inclusive, and passionate about delivering exceptional customer experiences. If you're a Finnish speaker with a passion for customer service, we invite you to join our team and be a part of something amazing. Apply now and take the first step towards a rewarding career with blithequark!
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