**Experienced Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) – Join the blithequark Team and Revolutionize Customer Experience**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you have a flair for languages, particularly Spanish and English? If yes, we invite you to join the blithequark team as an Experienced Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English). This is a fantastic opportunity to work from home, develop your skills, and grow your career in a dynamic and inclusive environment. **About blithequark** blithequark is a forward-thinking global organization that has earned numerous awards for its commitment to creating a people-first culture. We believe in empowering our employees to be game-changers, and we're looking for talented individuals like you to join our mission. As a remote Seasonal Customer Service Representative, you'll be part of a diverse team from 70+ countries, working together to provide exceptional customer experiences for the world's best-known brands. **Career Growth and Personal Development** At blithequark, we're committed to helping you grow both personally and professionally. Our FREE Learning and Leadership Development programs are designed to set you on the path to a rewarding career. In fact, about 80% of our managers and leaders have been promoted from within! You'll have access to a range of benefits, including: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **What You Will Do in This Role** As a Seasonal Customer Service Representative (Bilingual: Spanish and English) working from home, you will: * Provide inbound customer support using a call flow guide in the customer's preferred language * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences...with a smile **Your Qualifications** To succeed in this role, you'll need: * The ability to read, write, and speak fluently both Spanish and English * 1+ year of customer service experience * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing * Computer Requirements: + Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence **What's in It for You** At blithequark, we champion our people, and we're committed to investing in your growth and development. As a Seasonal Customer Service Representative, you'll enjoy: * A competitive salary and performance-based incentives * Opportunities for career advancement and professional growth * A dynamic and inclusive work environment * Access to FREE Learning and Leadership Development programs * A range of benefits, including health and wellness programs, mentorship opportunities, and more **How to Apply** If you're a motivated and customer-focused individual with a passion for languages, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. **Location** USA, OH, Work-at-Home **Language Requirements** * Spanish and English (bilingual) **Time Type** Full-time **Physical & Mental Requirements** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Equal Opportunity Employer** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation, please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job