**Experienced Customer Service Representative – Work From Home Opportunities with blithequark**

Are you ready to embark on a journey of growth, learning, and self-discovery? Do you want to be part of a dynamic team that values diversity, inclusivity, and innovation? Look no further than blithequark, where we're revolutionizing the way we connect with our customers and deliver exceptional experiences. As a Customer Service Representative at blithequark, you'll be at the forefront of our customer-centric approach, working from the comfort of your own home to provide top-notch support to our valued customers. With a strong focus on empathy, problem-solving, and communication, you'll be empowered to make a real difference in the lives of our customers, while also advancing your own career and personal growth. **Why You'll Love This Role** As a Customer Service Representative at blithequark, you'll enjoy a range of benefits and opportunities that will take your career to new heights. Here are just a few reasons why you'll love this role: * **Flexibility and Autonomy**: Work from the comfort of your own home, with flexible scheduling and autonomy to manage your workload. * **Opportunities for Growth**: Develop your skills and expertise in a dynamic and supportive environment, with opportunities for career advancement and professional development. * **Diverse and Inclusive Culture**: Join a team that values diversity, inclusivity, and innovation, with a strong focus on creating a welcoming and supportive work environment. * **Competitive Compensation**: Enjoy a competitive hourly rate of $35/hour, with opportunities for bonuses and incentives. * **Comprehensive Benefits**: Access to a range of benefits, including medical, dental, vision, and prescription coverage, as well as 401(k) matching and employee assistance programs. **Key Responsibilities** As a Customer Service Representative at blithequark, you'll be responsible for providing exceptional support to our customers, including: * **Issue Resolution**: Resolve customer complaints and issues in a timely and professional manner, using empathy and problem-solving skills to find solutions. * **Ticketing and Rebooking**: Issue, reissue, and discount traveler tickets, as well as book, ticket, and confirm flight reservations. * **Traveler Registration**: Perform traveler registration and front seat tasks, including correcting oversold seat tasks and issuing updates. * **Voucher and Accommodation Coordination**: Issue vouchers or coordinate with vendors for traveler accommodations, meals, and transportation. * **Flight Loading and Security**: Perform traveler loading, including ticket lift or ticket lift/confirmation, and work door peruser/scanner and related tasks. * **Boarding and Flight Door Declarations**: Make boarding and flight door declarations, and convey domestic/global flight records. * **Customer Service**: Provide exceptional customer service, including answering and assisting during security and crisis situations. **Requirements** To succeed as a Customer Service Representative at blithequark, you'll need: * **Education**: A bachelor's degree or equivalent experience. * **Language Skills**: Bilingual language skills may be required in certain areas. * **Driver's License**: A valid driver's license may be required, depending on the location. * **Background Check**: A successful background check, including FAA criminal history verification, may be required. * **Certifications**: Completion of a pre-employment drug screen, extensive personal investigation, or fingerprinting may be required. **Preferred Qualifications** While not required, the following qualifications are preferred: * **Experience**: Previous experience in customer service, travel, or a related field. * **Software Skills**: Working knowledge of Saber or other travel service software. * **Communication Skills**: Excellent communication and interpersonal skills. * **Problem-Solving Skills**: Strong problem-solving and analytical skills. **What You'll Get** As a Customer Service Representative at blithequark, you'll enjoy a range of benefits and opportunities that will take your career to new heights. Here are just a few things you can expect: * **Medical, Dental, and Vision Coverage**: Comprehensive health insurance, including medical, dental, and vision coverage. * **401(k) Matching**: Access to a 401(k) program, with employer matching and contributions. * **Employee Assistance Programs**: Access to employee assistance programs, including virtual counseling and support services. * **Flexible Scheduling**: Flexible scheduling and autonomy to manage your workload. * **Opportunities for Growth**: Opportunities for career advancement and professional development. **Join the blithequark Team** If you're ready to embark on a journey of growth, learning, and self-discovery, we want to hear from you! Apply now to become a Customer Service Representative at blithequark, and join a team that values diversity, inclusivity, and innovation. Apply Now! Apply for this job