Executive Cybersecurity Program Director

The Company Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We're growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission. The Role The Executive Project Director will lead governance and operational oversight for enterprise cybersecurity programs under complex managed security service frameworks. This role ensures alignment with contractual obligations, governance standards, and cross-functional service integration across multiple towers. What you'll do › Client Coordination and Satisfaction • Identify and develop close, collaborative, relationships with key client stakeholders • Fully internalize client and contract expectations, clarifying any unclear deliverables, expectations, or timelines • Maintain open communications with all appropriate client, partner, and internal resources to ensure shared understanding and commitment to project goals • Act as NuHarbor Security project senior contact for client and internal teams › Governance & Compliance • Establish and maintain governance structures, including item master, run books, rules of engagement, and change management processes. • Ensure compliance with state and federal regulations, NIST CSF, CIS Controls, and GTA policies. • Support periodic audits and maintain audit trails for legislative and contractual compliance. › Cross-Functional Coordination • Drive collaboration across service towers, customers, and third-party vendors. • Maintain integrated Service Management Manual and collaborative workspaces for documentation and communication. › Service Management • Oversee ITSM processes such as Service Level Management, Change Management, Incident Management, and Problem Management. • Manage Service Catalog, Availability, Capacity, and Continuity Management. • Ensure accurate configuration and asset management through CMDB and CMS. › Program & Transition Management • Lead onboarding and transition planning with PMO support. • Develop and maintain project plans, templates, and reporting systems. • Coordinate release and deployment management, service validation, and testing. › Security & Risk Management • Implement security management processes and controls. • Participate in incident response, forensic investigations, and vulnerability remediation. • Conduct regular risk assessments and maintain a continuous security program. › Financial & Demand Management • Track and report on IT service costs and utilization. • Manage chargeback, invoice consolidation, and dispute resolution. • Analyze service demand and optimize resource allocation. › Continuous Improvement & Innovation • Conduct service reviews, process evaluations, and improvement planning. • Participate in technical innovation forums and update technology plans. • Maintain knowledge management systems and ensure accurate documentation. Your foundation. The requirements for this role: › Bachelor's degree in business, IT, cybersecurity, or related field. • In lieu of a degree, two (2) years of experience in a related field › 15+ years managing large-scale technology programs with complex governance structures › Proven experience in Big 4 consulting or large systems integrator environments. › Expertise in governance frameworks, cybersecurity operations, and cross-functional leadership. › Strong communication and stakeholder management skills. › Must be a citizen of the United States. Additional capabilities that will differentiate you for this role: › 15+ years managing large-scale technology programs with complex governance structures and multi-tower integration. › Proven track record working with Big 4 consulting firms or large systems integrators on projects exceeding $25M. › Deep understanding of governance frameworks, ITIL processes, cybersecurity operations, and compliance standards (NIST CSF, CIS Controls). › Ability to design governance models, lead onboarding and transition programs, and oversee ongoing operations with precision. › Exceptional ability to engage executive leadership, coordinate cross-functional teams, and deliver clear, actionable reporting. › Familiarity with service management systems, collaborative workspaces, and integrated ITSM tools. Base Salary for this role is targeted at $190,000 - $230,000 annually. *Salary based on Burlington, VT salary data. Offer is based on candidate geography. Additionally, this role is eligible for the company bonus plan at a 10% target. NuHarbor Security hires in the following states: AZ, CO, FL, GA, IL, IN, IA, MA, MD, ME, MI, MN, MO, MT, NC, NE, NH, NJ, NY, OH, OR, PA, SC, TX, VT, VA, WA The Rewards What you can expect: • The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market. • An organization that recognizes and rewards employee commitment and contribution to our customers' satisfaction and success • Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption. • A collaborative and driven working environment in a rapidly growing company and market • A fun and social working environment where you are encouraged to be your true self. You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO. We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win. If this sounds like the kind of organization you'd like to be a part of, we'd like to hear from you. AAP/EEO Statement The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled. NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Apply tot his job