Director, Distribution and Logistics

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Reporting to the SVP, Supply Chain and Menu Innovation, the Director of Distribution and Logistics is responsible for developing, implementing, and leading the strategy of inbound logistics and the outbound distribution network of distributors and re-distribution centers to ensure an uninterrupted and on-time supply of products at competitive rates. Must live in/near New York City or Atlanta. New York City Support Center: 225 Varick St. New York, NY Atlanta Support Center: The Battery, Atlanta Key Responsibilities • Lead the strategy of inbound transportation and logistics across our network of food, beverage, packaging and select Direct Operating expense suppliers and partners. Maintaining high service levels at competitive rates. • Lead the strategy for enhancing the network of distribution centers and re-distribution centers to scale with our growth plans of 1,500 domestic locations. • Manage and lead a team of professionals to best support the goals of logistics and distribution, providing best in class service to our operations and supplier partners. • Lead quarterly and annual KPI reporting on distribution performance, forecasting performance, freight costs and savings. Support Supply Chain team with annual business reviews of all suppliers and distributors. • Support Procurement team to perform and support supplier optimization, analysis and cost reduction goals. • Ensure the security and continuity of supply, partnering with Procurement team and Supply Chain Services team. Knowledge, Skills, Abilities • Full knowledge and experience in foodservice distribution. • In depth experience in transportation and freight management. • Implementation of a logistics strategy. • Direct management of inventory fulfillment and stock levels. • Experience leading and building a team. Education Requirements • Bachelor’s Degree: Supply Chain, Business, Logistics, or related field required. • Advanced degree preferred. Experience Requirements • Minimum 8–10 years of progressive experience in logistics, distribution, or supply chain roles. • Supervisory experience leading logistics or distribution teams. • Preferred: 10+ years of experience, including direct management of distribution networks and fulfillment operations, as well as team leadership at scale. Benefits at Shake Shack: A work environment where you can come as you are, share your ideas, have fun, and work collaboratively: • Weekly Pay and Performance bonuses • Shake Shack Meal Discounts • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more • Medical, Dental, and Vision Insurance* • Employer Paid Life and Disability Insurance* • 401k Plan with Company Match* • Paid Time Off* • Paid Parental Leave* • Access to Employee Assistance Program on Day 1 • Pre-Tax Commuter and Parking Benefits • Flexible Spending and Dependent Care Accounts* • Development and Growth Opportunities • Eligibility criteria applies Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.