Digital Library Coordinator (6-month contract)

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. What you’ll do: 1. Content Organization & Structure Design and maintain a logical folder hierarchy: Create master folders for departments (e.g., Marketing, Sales, Product) and subfolders for specific projects or content types (e.g., Blog Posts, Campaigns, Product Docs). Consistent naming conventions: Establish and enforce clear, descriptive naming standards for files and folders to improve searchability and reduce confusion. Use file/folder descriptions: Add detailed descriptions to folders and files, providing context and instructions for users. 2. Content Accessibility & Permissions Manage access rights: Work with the IT team to set appropriate sharing permissions for folders and files, to balance collaboration with security. Use Google Drive's shared drive features to restrict sensitive content and manage team access. Create shared drives by project or team: Assign drives to specific teams or initiatives, ensuring content is only accessible to relevant stakeholders. 3. Content Curation & Maintenance Catalog and archive content: Regularly review and archive outdated or obsolete files to keep the library relevant and uncluttered. Audit for duplicates and outdated content: Remove or merge duplicate files and ensure only the latest versions are accessible. Tagging and cross-referencing: Use Google Drive's ability to add files to multiple folders (using "Shift + Z") for cross-referencing content without duplication. 4. User Support & Training Develop user guides and training materials: Create documentation and run training sessions to educate staff on best practices for using and organizing Google Drive. Support search and discovery: Assist users in finding and retrieving content efficiently, acting as a resource for information retrieval. 5. Governance & Best Practices Enforce compliance and standards: Ensure content management practices align with company policies, legal requirements, and industry standards. Monitor usage and analytics: Track how content is used to identify gaps, optimize organization, and improve user experience. Who you are: Bachelor’s degree in Library Science, Information Management, Marketing, Communications, or a related field, or equivalent practical experience. 1+ years of experience organizing and managing digital content libraries, preferably within a marketing, communications, or business environment. Proficiency with Google Drive (including Shared Drives, folder hierarchies, permissions, and file management features). Demonstrated ability to develop and enforce file naming conventions, folder structures, and content management standards. Experience managing access rights and permissions for digital assets, balancing collaboration with security. Strong attention to detail and organizational skills; able to audit for duplicates, outdated content, and maintain a clutter-free digital environment. Excellent written and verbal communication skills, with the ability to create clear user guides and deliver effective training. Familiarity with compliance standards and best practices for digital content management. Self-motivated and proactive, able to work independently in a remote environment and collaborate effectively with cross-functional teams. Authorized to work in the United States and available for a 6-month contract. Preferred but not required: Experience in a marketing or SaaS business environment. Knowledge of digital asset management (DAM) systems or library science principles. Prior experience supporting user search, discovery, and information retrieval in a business context. #LI-REMOTE #LI-GL1 (Pay Transparency Range - $30.00 - 35.00) The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work. Apply tot his job