Customer Experience Professional
Job Title: Customer Experience Pro (Remote - USA)* Job Type: Full-Time | Remote (USA) Salary: Starting at $20/hr, with opportunities for advancement • U.S. Citizens stationed at military bases overseas are welcome to apply. About Us: Blue United Sourcing is a specialized staffing firm dedicated to finding top-tier talent for an array of industries. As a veteran-owned company, we demonstrate our commitment to the military community by prioritizing the hiring of military spouses and veterans. For this role, we are partnering with a forward-thinking company committed to providing exceptional customer experiences through innovative technology. Position Overview: As a Customer Experience Pro, you will engage with customers via live video through our partner’s retail platform, assisting them in navigating their in-person shopping experience. Your role is to provide real-time product recommendations, answer questions, and ensure a seamless customer journey. If you are outgoing, personable, and passionate about delivering top-tier service, we’d love to hear from you! Key Responsibilities: • Engage with customers via live video to provide product recommendations and assistance. • Deliver exceptional customer service with professionalism, empathy, and enthusiasm. • Utilize our technology platform to support customers in their retail shopping experience. • Build rapport with customers to understand their needs and provide tailored solutions. • Maintain a professional and presentable appearance on camera. • Adapt to various customer needs and handle inquiries with efficiency and poise. Qualifications: • Demonstrated prior experience in customer service, sales, or related fields. • Outgoing, personable, and customer-focused attitude. • Strong verbal communication skills and professional on-camera presence. • Empathy and the ability to build rapport quickly with diverse customers. • Agile with technology: Ability to learn and navigate intuitive software with ease • Ability to work independently in a remote setting with a reliable internet connection. • Access to a laptop or desktop computer on which to perform the role. • Ability to work at least one full weekend shift (either Saturday or Sunday) per week. • All applicants must be authorized to work in the United States without sponsorship. Benefits will be provided after 90 days. Why Join Us? • Competitive starting salary of $20/hr with growth opportunities • Company-paid training to ensure a successful transition into the role • Fully remote position with flexible work arrangements • A chance to make an impact by assisting customers in real-time • A company culture that values diversity, inclusion, and career development • Strong support for the military community Join our team and be part of a dynamic, tech-forward customer service experience! Apply today to help shape the future of retail assistance from the comfort of your home. • Positions are expected to begin between in September 2025.* Please reach out to [email protected] with any questions. Apply tot his job