Access Specialist
About the position Responsibilities • Assist individuals approaching the PIHP access system by providing information and referrals for substance use and behavioral health services. • Conduct clinical screenings to determine appropriate levels of care for individuals seeking services. • Monitor adherence of contracted providers to regional policies, procedures, and eligibility criteria. • Collaborate with Community Mental Health Service Programs (CMHSP), Substance Use Disorder Service Providers (SUDSP), and community referral partners. • Ensure compliance with the organization's mission and policies while carrying out PIHP activities. Requirements • Master's degree in social work, psychology, professional counseling, nursing, or a related field. • Appropriate licensure in good standing. • Michigan Certification Board for Addiction Professionals (MCBAP) Certified Alcohol and Drug Counselor (CADC) credential or Certified Advanced Alcohol and Drug Counselor (CAADC) credential, or ability to obtain within 12 months of hire. • 2 years' experience in SUD or co-occurring behavioral health and SUD clinical service delivery. • Knowledge of current evidence-based standards of care, clinical guidelines, and protocols for behavioral health and SUD. Nice-to-haves • Direct work experience in access and/or crisis services. • Experience in a Michigan Community Mental Health Services Program, SUD Treatment Program, or a Pre-Paid Inpatient Health Plan. • Knowledge of clinical practices across a range of behavioral health and SUD diagnostic categories. • Knowledge of managed care compliance requirements specific to service access functions. • Knowledge of all federal statutes surrounding participation in the Medicare and Medicaid programs. • Knowledge of Michigan's Mental Health Code and Public Health Code governing substance abuse services. • Lived experience with behavioral health issues. Benefits • Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. • Access to a retirement savings plan. • Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year). • Transit spending account. • Paid sick leave under applicable state or local plan.